- Is the Jacuzzi complimentary for all spa guests?
- I left my belongings at the spa. Can you keep it for me?
- Do you provide disposable panties in your spa?
- What time does Kaveri Spa open?
- Is the shuttle available for outside guests?
- Where is Kaveri Spa located?
- Can I drop my luggage before the spa even though I am not staying at your resort?
- Does my spa treatment price include transport service?
- What are the facilities offered in your spa?
- Can I have my spa room window opened?
- Can I come directly and book?
- What time should I arrive for my treatment?
- I will be coming with a group. Can we have rooms that are close to each other?
Frequently Asked Questions
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What is tax and service charges?
Most of the published prices in Bali are subject to government tax (or VAT) and service charges, especially in hotels, restaurants, or spas. The percentage for the government tax would be 10% and 11% for the service charge which makes it 21% in total. Therefore, you would often find little note “subject to 21% government tax and service charge. If you find a price with “net” after the numbers, it means there will be no additional amount added since it is already fixed or included with the tax and service charge.
- Do I have additional time for a bath upgrade?
- Can I substitute Citrus Bath with Celebration of Flowers in Balinese Package?
- Can I have the bath first before the treatments?
- Can I have Citrus Bath in round bathtub?
- Does Kaveri Spa have treatments for kids?
- Do you have treatment choices for a pregnant guest?
- Do you have treatments for elder people?
- I have an allergy. Is it safe to have Celebration of Flowers?
- Does Celebration of Flowers's price include massage?
- I am an inhouse guest. Can I have treatments in my room?
- Do you provide male therapist?
- How can I make a payment?
- Is the deposit payment required to secure the booking?
- How much days in advance should I reserve?
- We cannot make the payment through your payment link. What is the payment alternative?
- I want to cancel my appointment. Can I get my money back?
- How can I refund my deposit payment made for the booking?
- Can I do last minute booking?
- How do I know if you have received my deposit payment?
- How can I do same-day booking?
- Can I book the time slot now and decide the treatment later upon arrival?