- Is the jacuzzi complimentary for all spa guests?
- I left my belongings at the spa. Can you keep it for me?
- Do you have a photographer on the site?
- Do you provide disposable panties in your spa?
- What time does Kaveri Spa open?
- Is the shuttle available for outside guests?
- Where is Kaveri Spa located?
- Can you keep my luggage before the spa even though I am not staying at your resort?
- What are the facilities offered at your spa?
- Can I have my spa room's window opened?
- Can I come and book directly?
- What time should I arrive for my treatment?
- What happen if I arrive late for my treatment?
- I will be coming with a group. Can we have rooms that are close to each other?
Frequently Asked Questions
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Does my spa treatment price include transportation service?
Transportation service is not included in the spa's price. Pick-up and drop-off services are available upon request with an additional charge. But for our in-house and outside guests, we provide daily free shuttle from and to Ubud center available at 10 am-9 pm. It is advisable to book the shuttle for your convenience through our staff.
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General
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Treatments
- Do I have to bring swimsuit for the bath?
- How many people are allowed in one tub?
- Can I change the type of massage included in the package?
- Do couple package prices already include for two people?
- Do I have additional time for a bath upgrade?
- Can I change Citrus Bath with Celebration of Flowers in Balinese Package?
- Can I have the bath first before the treatments?
- Does Kaveri Spa have treatments for kids?
- Do you have treatment for a pregnant guest?
- Do you have treatments for elder people?
- I have an allergy. Is it safe to have Celebration of Flowers?
- Does Celebration of Flowers' price include massage?
- I am an in-house guest. Can I have treatments in my room?
- Do you provide male therapist?
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Reservations
- How can I book spa treatments for a group?
- I want to reschedule my treatment. Will I get charged for that?
- How can I make a payment?
- Is deposit payment required to secure the booking?
- How many days in advance should I reserve?
- What is tax and service charge?
- We can not make the payment through your payment link. What is the payment alternative?
- Can I get refund for my deposit payment?
- Can I do last minute booking?
- How do I know if you have received my deposit payment?
- How can I do same-day booking?
- Can I book the time slot now and decide the treatment later upon arrival?