- Is the Jacuzzi complimentary for all spa guests?
- I left my belongings at the spa. Can you keep it for me?
- Do you provide disposable panties in your spa?
- What time does Kaveri Spa open?
- Is the shuttle available for outside guests?
- Where is Kaveri Spa located?
- Can I drop my luggage before the spa even though I am not staying at your resort?
- Does my spa treatment price include transport service?
- What are the facilities offered in your spa?
- Can I have my spa room window opened?
- Can I come directly and book?
- What time should I arrive for my treatment?
- I will be coming with a group. Can we have rooms that are close to each other?
Frequently Asked Questions
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Is the deposit payment required to secure the booking?
Deposit payment requires to secure the booking in any circumstances. You can settle the payment through a payment link using a credit card with Visa or MasterCard logo, bank transfer, or pay directly at the resort before the due date. Please kindly contact our staff if you find any problem in settling the payment and we will be happy to help you.
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General
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Treatments
- Do I have additional time for a bath upgrade?
- Can I substitute Citrus Bath with Celebration of Flowers in Balinese Package?
- Can I have the bath first before the treatments?
- Can I have Citrus Bath in round bathtub?
- Does Kaveri Spa have treatments for kids?
- Do you have treatment choices for a pregnant guest?
- Do you have treatments for elder people?
- I have an allergy. Is it safe to have Celebration of Flowers?
- Does Celebration of Flowers's price include massage?
- I am an inhouse guest. Can I have treatments in my room?
- Do you provide male therapist?
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Reservations
- How can I make a payment?
- How much days in advance should I reserve?
- What is tax and service charges?
- We cannot make the payment through your payment link. What is the payment alternative?
- I want to cancel my appointment. Can I get my money back?
- How can I refund my deposit payment made for the booking?
- Can I do last minute booking?
- How do I know if you have received my deposit payment?
- How can I do same-day booking?
- Can I book the time slot now and decide the treatment later upon arrival?