- Is the jacuzzi complimentary for all spa guests?
- I left my belongings at the spa. Can you keep it for me?
- Do you provide disposable panties in your spa?
- What time does Kaveri Spa open?
- Is the shuttle available for outside guests?
- Where is Kaveri Spa located?
- Can you keep my luggage before the spa even though I am not staying at your resort?
- Does my spa treatment price include transportation service?
- What are the facilities offered at your spa?
- Can I have my spa room's window opened?
- Can I come and book directly?
- What time should I arrive for my treatment?
- What happen if I arrive late for my treatment?
- I will be coming with a group. Can we have rooms that are close to each other?
Frequently Asked Questions
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Do you have a photographer on the site?
We have an official resort photographer at The Udaya that can be booked in advance. Please kindly contact our staff for more details and to book your photo session with our photographer (subject to availability).
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General
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Treatments
- Do I have to bring swimsuit for the bath?
- How many people are allowed in one tub?
- Can I change the type of massage included in the package?
- Do couple package prices already include for two people?
- Do I have additional time for a bath upgrade?
- Can I change Citrus Bath with Celebration of Flowers in Balinese Package?
- Can I have the bath first before the treatments?
- Does Kaveri Spa have treatments for kids?
- Do you have treatment for a pregnant guest?
- Do you have treatments for elder people?
- I have an allergy. Is it safe to have Celebration of Flowers?
- Does Celebration of Flowers' price include massage?
- I am an in-house guest. Can I have treatments in my room?
- Do you provide male therapist?
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Reservations
- How can I book spa treatments for a group?
- I want to reschedule my treatment. Will I get charged for that?
- How can I make a payment?
- Is deposit payment required to secure the booking?
- How many days in advance should I reserve?
- What is tax and service charge?
- We can not make the payment through your payment link. What is the payment alternative?
- Can I get refund for my deposit payment?
- Can I do last minute booking?
- How do I know if you have received my deposit payment?
- How can I do same-day booking?
- Can I book the time slot now and decide the treatment later upon arrival?