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Frequently Asked Questions

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I left my belongings at the resort. Can you help to search and keep it for me?

We can keep the left-behind belongings for up to 6 months if the belonging are found. When you realize that you have left your belonging, please kindly contact us as soon as possible. Therefore, we can immediately search and secure it once found. Please kindly note that we are not responsible for any loss items at the resort.