Background Image

Frequently Asked Questions

Browse the topics below
to find what you are looking for.

I left my belongings at the resort. Can you help to search and keep it for me?

We can keep the left-behind belongings for up to 6 months if the belonging is found. When you realize that you have left your belonging, please kindly contact us as soon as possible. Therefore, we can immediately search it and secure it once found. Please kindly note that we are not responsible for any loss of the belongings at the resort.