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Frequently Asked Questions

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What is the Flower Pool booking policy?

Flower Pool is required to be booked at least two days prior to your arrival. Please kindly note that Flower Pool can not be booked on the check-out date. It is only available to book in the room with private pool such as Pool Suite, Ubud Pool Suite, Pool Villa, and Duplex Pool Villa. If you want to have it on your arrival date, it will be possible to have it at 4 pm the earliest. The maximum duration for flower pool is 2 hours since the pool color may get affected by the flowers. On the other days, Flower Pool is available from 10 am the earliest and 4 pm at the latest. The preparation hours will take up to 2 hours before it is ready for you to enjoy.